HISPANIC RESIDENTS RECEIVE TOURISM AWARD

INDIANAPOLIS - The Indianapolis Convention & Visitors Association’s 15th annual ROSE Awards, presented by the Indianapolis Power & Light Company, saluted 79 hospitality honorees at the Indiana Convention Center on March 7.

More than 700 of their friends and professional associates joined Mayor Bart Peterson in congratulating the men and women who are the best of the best in the hospitality industry. Of the 79 honorees, to follow are a few Hispanicresidents honored:

Armando Rodrigues-Crowne Plaza Hotel & Conference Center at Historic Union Station Rafael Rodriguez-Candlewood Suites Indianapolis Northeast Pedro Rodriguez-Holiday Inn Select Airport

Efrain Gomez-The Murat Centrer Ariel Serrano-Scholars Inn Gourmet Cafe & Wine Bar Leticia Contreras-Scholars Inn Gourmet Cafe & Wine Bar Ignacio Castillo-Scholars Inn Gourmet Cafe & Wine Bar

ROSE is an acronym that stands for Recognition Of Service Excellence. The ROSE Awards honor employees who positively influence a visitors’ experience in Indianapolis, whether through one-on-one contact or behind the scenes actions.

Supervisors nominated honorees based on their courteous attitude, knowledge of the workplace and the city, ability to meet and exceed customer expectations and problem solving skills. These individuals have one-on-one contact with convention delegates, tourists, business travelers and meeting planners, or are behind-the-scenes people who positively influence a visitor’s experience. They represent their companies and city as true ambassadors of good will.

A panel of community leaders served as judges to select ROSE Award recipients for lifetime achievement and for exceptional service during 2005. As one of Indianapolis’ most important industries, tourism contributes an estimated $3.2 billion to the Marion County economy annually and