Indianapolis –Commissioner Stephen W. Robertson today advised seniors who have Medicare Advantage plans with UnitedHealthcare, including ones sold through AARP, to confirm that their preferred providers will be part of the network throughout 2014, because of reductions the company recently made to its provider network.
“Seniors who want to stay with the health care provider they’re currently seeing may be able to do so. I recommend that anyone currently on a UnitedHealthcare Medicare Advantage or AARP plan – or any Medicare Advantage plan – call our SHIP counselors, check whether their doctor will continue to be a part of their plan, and learn about their options,” said Robertson.
SHIP, the State Health Insurance Assistance Program, is a free and unbiased counseling program provided by the Indiana Department of Insurance for Medicare beneficiaries in Indiana. SHIP is not affiliated with any insurance company and is staffed by a crew of volunteer counselors.
“Our counselors attend semi-annual training events and have up-to-date information available regarding Medicare coverage options,” said Cheryl St. Clair, SHIP Director. “I encourage everyone who is unsure about their Medicare decisions to call for help.”
Medicare Advantage plans are different than traditional Medicare plans, because members are restricted to the doctors who participate in their network. Thus, it is critical that seniors understand their options during the Medicare open enrollment period, which ends December 7, 2013.
Although SHIP counselors can be found state-wide, SHIP’s central office can be reached at (800) 452-4800. Information on its web site can be found at www.medicare.IN.gov.
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